FAQ

Seller Identity

Registered Office:
Unit No. 216, City Centre, Plot No. 05, Sector 12, Dwarka, South West Delhi, New Delhi 110075, India

Principal Place of Business:
Plot 16A, Khasra No. 508, Basai Industrial Area, Basai, Gurugram, Haryana 122006, India

Country of Origin: India
Email: info@baghpathouse.com
Website: www.baghpathouse.com

This information is provided in compliance with applicable laws.

Orders

You can place orders as a guest. Creating an account helps with tracking, wishlist, and faster checkout. Wholesale buyers must register.

Request within 12 hours via info@baghpathouse.com. Orders cannot be modified once confirmed.

You’ll receive tracking details after dispatch. Delivery to Europe takes 10–20 business days.

Many handcrafted items are made to order with 7–21 days production time.

Payment

Visa, Mastercard, Amex, RuPay, UPI. Wholesale: Bank transfer, Wise.

Prices are in Euros (€). Banks may apply conversion charges.

Yes, SSL encryption + PCI DSS compliant gateways.

Delivery & Shipping

Worldwide including EU & UK.

10–20 business days for Europe.

Buyer is responsible for import duties and taxes.

Returns & Refunds

14-day return window. Items must be unused.

EU/UK: 14 days. Others: 5–10 days after inspection.

Products & Materials

All products are handcrafted in India.

Wholesale & Trade

Email info@baghpathouse.com with business details.

Care & Maintenance

Wipe with damp cloth. Do not soak.

Complaints & Support

Reena Nain
Email: reena@baghpathouse.com

FAQ